For orders with a value of €100 or more, we deliver free of charge to ground level within Germany.
For orders below €100, a flat shipping fee of €4.90 applies within Germany.
We offer express delivery on business days for next-day delivery (excluding Saturday) for €12.00, provided the order is received by 10:45 a.m.
Access must be suitable for delivery of insulation materials by truck. Island deliveries are available on request with an individual quote. Parcel delivery time is usually 1–2 business days. Business days are Monday to Friday, excluding Saturday/Sunday and public holidays.
All delivery dates are non-binding. Any claims for damages by the customer due to late delivery cannot be accepted. If the customer does not accept the goods on the agreed delivery date, the resulting costs will be charged to them.
Shipping costs outside Germany apply to parcel-shippable goods. Insulation materials on request.
Customers from the European Economic Area can, after creating a customer account and providing a valid VAT ID number,
be invoiced for deliveries abroad without German VAT.
For countries outside the European Economic Area, customs clearance may be required.
Fees for customs clearance and any duties are not included in the shipping price. Minimum order value Great Britain: €200.00
| Delivery Countries | Shipping Costs | Additional Max. Delivery Time | Payment Methods |
|---|---|---|---|
| Germany | Shipping costs €4.90. Free shipping from an order value of €100.00 Island deliveries of insulation materials upon quote |
1-2 business days | PayPal, advance payment, invoice |
| Austria | Flat rate €9.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Belgium | Flat rate €9.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Bosnia and Herzegovina | Flat rate €25.00. Insulation materials on request. | 5 business days | PayPal, advance payment, credit card |
| Bulgaria | Flat rate €25.00. Insulation materials on request. | 4 business days | PayPal, advance payment, credit card |
| Croatia | Flat rate €24.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Czech Republic | Flat rate €13.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Denmark | Flat rate €13.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Estonia | Flat rate €24.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Finland | Flat rate €24.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| France | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Greece | Flat rate €25.00. Insulation materials on request. | 5 business days | PayPal, advance payment, credit card |
| Hungary | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Iceland | Flat rate €25.00. Insulation materials on request. | 5 business days | PayPal, advance payment, credit card |
| Ireland | Flat rate €25.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Italy | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Lithuania | Flat rate €24.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Latvia | Flat rate €24.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Liechtenstein | Flat rate €13.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Luxembourg | Flat rate €9.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Monaco | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Netherlands | Flat rate €9.90. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Norway | Flat rate €24.00. Insulation materials on request. | 4 business days | PayPal, advance payment, credit card |
| Poland | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Portugal | Flat rate €22.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Romania | Flat rate €25.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Slovakia (Slovak Republic) | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Slovenia | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Spain | Flat rate €22.00. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| Sweden | Flat rate €22.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Switzerland | Flat rate €13.90. Insulation materials on request. | 3 business days | PayPal, advance payment, credit card |
| United Kingdom of Great Britain and Northern Ireland | Flat rate €25.00. Minimum order value €200.00 | 3 business days | PayPal, advance payment, credit card |
| Vatican City State | Flat rate €19.00. Insulation materials on request. | 2 business days | PayPal, advance payment, credit card |
| Serbia | Flat rate €25.00. Insulation materials on request. | 5 business days | PayPal, advance payment, credit card |
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.